FAQs

What are your prices for 2023/24?

£160 per class.

Have your prices changed/gone up?

As many of you may know, the Ragged School Museum is a charity that receives no public funding and runs on a staff of 2.7 members (Jennie and Matt job-share, making up one). With the great opportunity but administrative burden of our upcoming Heritage Lottery Fund project to open up more of the building to the public and make the Museum financially self-sustainable, we are looking to refine our administrative procedures so that the Museum can continue to provide its high standard of visitor experience.

As such the RSM has made some changes to its Schools Programme charges. We will be charging a flat rate of £157 per class to all schools outside Tower Hamlets. Schools in Tower Hamlets will be charged £140 per class. The continued Tower Hamlets discount reflects the Museum’s community role and the historic work of Dr Barnardo within the Tower Hamlets area.

The new pricing structure has been carefully worked out using our previous school visits data to provide a fair price for everyone and make both schools’ and our own admin procedures more efficient.

We have not raised our prices across the board for school visits since 2008 and for most schools this new pricing structure is either comparable to, or a drop in price to, what they previously paid to visit.

For the average class of 30 the price is actually cheaper by 50p to what was previously charged.

The new flat rate will actually reduce the cost for state schools with larger classes, which are often schools with fewer resources, i.e. those that may not have previously been able to afford the visit.

Is there a giftshop?

Yes, and schools are very welcome to use it on their visit. We stock many items from 35p to a couple of pounds, so the shop is affordable for all.

You can also pre-order items using the form sent when you make your booking. If you are coming in the afternoon and need to be away quickly, we recommend pre-ordering shop items.

Please note, the shop is cash only. We are happy to add items onto the final invoice for teachers.

Can we do a self-guided visit?

Unfortunately not. We are a relatively small building and the schools booked in will be taking up most of the Museum.

If you are a local school, then there is a possibility of coming for a self-guided visit before 10.15 am or after 3pm. Please call us on 0208 980 6405 to discuss this.

Can we do a pre-visit/risk assessment?

Of course, just give us a call on 0208 980 6405 or email schools@raggedschoolmuseum.org.uk to arrange a time.

We are generally here Monday to Friday, 9am to 6pm.

What’s the best way to get to you?

If you are coming on public transport, we are closest to Mile End tube station and Limehouse DLR station. It takes about 10 minutes to walk from either. Please see our Directions page for more information.

If you are coming by coach, we have coach bays directly outside the Museum.

Do the children need to dress up in Victorian costume?

Not at all, many schools come in their uniform. However, coming in costume is something we encourage as it adds an element of fun to the day and helps children get into character. They’ll be in an authentic Victorian classroom, so why not dress the part?

When your booking is made we will send you an information pack – within this are some simple, affordable costume ideas. Just think ‘Oliver Twist’! Remember, we were a ‘ragged’ school…

Please note, we do not do dressing up at the museum. However, we do have some spare costume. For example, if you arrive with 25 pupils in costume and 5 not in costume, we would be happy to kit the 5 out if they wanted. However, dressing up 30 pupils takes a considerable amount of time!

Do you have disabled access?

Yes, but to the Ground Floor only. Due to the nature of the building, there is no step-free access beyond the Ground Floor. We apologise in advance for any inconvenience.

If you are an SEN class with several wheelchair users, we will run all your sessions from the Ground Floor.

If you are a class with one or two wheelchair users, please call us to make arrangements on 0208 980 6405. We make every effort to accommodate every single pupil, so please don’t be put off – give us a call!

What facilities are there at the Museum?

  • A lunchroom – available for the morning sessions only. There are also picnic benches opposite the Museum in Mile End Park, perfect for the summer!
  • A gift shop – stocking all sorts of treats, from 35p upwards. Schools are very welcome to use the shop when they visit, or pre-order items using the confirmation form.
  • Coach parking – coach parking bays directly outside the Museum, free of charge to all visiting schools.
  • Cloakroom – plenty of secure space to leave coats and bags.
  • Cafe – we have a small cafe selling hot and cold drinks and a few snacks (no sandwiches or anything more substantial). Adults are very welcome to take advantage of the cafe during their lunch break when the cafe is open, which depends on staff numbers that day.

How do we pay?

The school will  be invoiced for the children’s trip fees after the visit. The invoice is payable by cheque or BACS within 14 days. We discourage schools from bringing cash on the day to pay for the children’s trip fees.

If you have pre-ordered any items from the shop, they will be added to your final invoice.

Please note that we cannot accept card payments.

How do I book?

You can book by contacting us on 0208 980 6405 or by emailing schools@raggedschoolmuseum.org.uk

Please note, we tend to book up about 4 months in advance, so please call us asap to avoid disappointment!

What are the timings of a school visit?

We offer two time slots in the day…

  • Morning sessions run from 10.15am to 1.15pm, including a lunch break.
  • Afternoon sessions from 1.20pm to 2.40pm. The end time is flexible, please let us know if you’d like to leave earlier.

Please note: From the start of the academic year 2017/2018, the Victorian East End Kitchen will no longer be available for afternoon sessions. Afternoon sessions will run from 1.20pm to 2.40pm.

Because we run on a very tight timetable, with three classes visiting each day, we ask schools to do everything they can to help us stick to the timings!

What activities do you offer children with Special Education Needs?

The museum offers specially-designed SEN sessions focused on the Victorian period which explore the concept of old and new. In these sessions, led by trained staff, children will handle historical objects and costumes from both the Victorian schoolroom and home.

Please call us to discuss the requirements of your group. We work with the class teacher to ensure that the session will meet your students’ needs.

What activities do you offer KS3 & KS4 children?

The Museum offers KS3 and KS4 pupils the opportunity to partake in the Victorian Classroom session, as well as a worksheet-based activity that explores our exhibition ‘Ragged Children, Mended Lives’.

If you are a Secondary School and feel that your class would enjoy a visit to the Museum, please call us on 0208 980 6405 or email schools@raggedschoolmuseum.org.uk and we’d be more than happy to discuss the options.

What activities do you offer KS2 children?

Please see our Key Stage 2 programme

What activities do you offer KS1 children?

Please see our Key Stage 1 programme